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lỗi shutdow= restart.. help Pls

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PC của em cài winxp pack 3 nhưng không hiểu tại sao khi shutdow thì PC chỉ restart lại máy. Em đã thử cài lại rồi mà vẫn không được.Hiện giờ em toàn phải tắt PC bằng cách ngẳt nguồn. Có anh, chị nào biết cách sửa lỗi này không chỉ em với.
Em cảm ơn trước nhá!![sm=40.gif]
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Hy vong articles có thể giúp troubleshoot, chút mai mắng
 
 
REBOOT INSTEAD OF SHUTDOWN
Most Win XP shutdown problems reported thus far have been that it reboots when shutdown is attempted. This may be a global symptom emerging from several distinct causes, because, by default, XP executes an automatic restart in the event of a system failure. Therefore, more or less anything compromising the operating system during the shutdown process could force this reboot.

Disabling the “restart on system failure” feature may permit the exact cause to be isolated: Right-click on My Computer, click Properties, click the Advanced tab. Under “Startup & Recovery,” click Settings. Under “System Failure,” uncheck the box in front of “Automatically restart.”

Here are some things that have produced this reboot-instead-of-shutdown symptom:
  • By now, the Roxio/Adeptec Easy CD / Direct CD software is well documented as being the major cause of this undesirable shutdown behavior. SOLUTION: Roxio has released new drivers (here) to solve this problem in both the Platinum and Basic editions of Easy CD Creator 5. As expected, at least half of the Win XP shutdown problems went away with the release of these patches.

    One warning about this patch comes from correspondent Bert Smith: Be sure to read the directions! “Roxio Easy CD Creator Platinum 5.0 can be a real hassle to get working under Win XP,” Bert wrote, “and there is the risk of your computer not booting if you blindly go ahead and install it without first consulting the Roxio Web site.” Bert also mentioned that Roxio’s “Take Two” backup program (normally part of Easy CD Creator 5 Platinum) is uninstalled when the Roxio patch is applied.


    • Direct CD. Many Easy CD users (but not all) found that installing Easy CD 5.0 does not cause the shutdown problem, provided they do not install the Direct CD component.
    • UDFRINST. Several people solved this reboot-on-shutdown problem by deleting the UDFRINST file. This file is part of the Roxio CD-RW software for systems not using Direct CD.
    • CDRALW2K.SYS. Correspondent Larry Blumette identified the CDRALW2K.SYS file (version 1.0.0.1048) as the Roxio file causing his shutdown problems and error conditions. When he deleted or renamed this one file, his problems went away. (Of course, you lose your CD functionality that way, too.)
    • Video Pack 5. Roxio’s Video Pack 5 causes the same problem because it contains includes the main parts of Easy CD 5. SOLUTION: Uninstall Video Pack 5 and also delete CDRALW2K.SYS (Tip from Christian Männchen). However, this solution may also have the side-effect of disabling access to your CD or DVD drive. SOLUTION TO THE SIDE-EFFECT: Apply one of the repair methods in MSKB Article 270008, Code 31 Messages Occur After Removing Adaptec Easy CD Creator 4.02c in Windows 2000 (Tip from Peter Kingsley

     
    http://support.microsoft.com/kb/311806
     



    1.
    Remove the Easy CD Creator software.

    2.
    Click Start, click Run, type Regedit in the Open box, and then click OK.

    3.
    Locate the following registry key:
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Security[/align]

    4.
    Remove the Etetnt.mpd file that has a revision date of 1997.

    5.
    Locate the following registry key:
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services[/align]

    6.
    Remove the following files:




    Cdr4vsd


    Cdralw2k


    Cdr4_2k


    Cdudf
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